To care for your new jewelry purchase, please keep in a dry, covered location (such as a jewelry box) out of the sunlight or any dampness. Gently wipe item with a soft cloth prior to each use. To clean further, use slightly damp cloth, and then dry thoroughly before wearing. Do not submerse in any water or liquid or use chemicals or jewelry cleaners, as they may tarnish your piece or cause it to change color tone. (Special note: do not use hand sanitizers on any pieces.) Remove before showering or heavy hand-washing. Silver plating is not solid silver. Gold tone is not solid gold. We carefully craft all pieces as decorative personal accessories and we guarantee them for normal wear and tear, with these guidelines, for 30 days from the date of purchase. Returns are accepted with a receipt or order number validated by us. To return any item within this timeframe, please contact us. Shipping costs will be deducted from your return. We want you to love your Kiley piece and continue to be a fan!